Anyone who tells you arbitration contracts are not valid is a liar and the court does require for them to be enforced. If you are doing this for the sake of your business, you can manage your legal risk by making sure the clients and employees are in arbitration agreements. It is not uncommon to see people resort to class actions when suing a particular company but if the clients and team of employees you are working with has signed arbitration agreements with you it means they will not have such options which gives you a chance to resolve the matter in a predictable and more effective way. The class actions are usually started by people who have been wronged by a particular company and their compensation is low which is why they gang up in large numbers in order to make sure the compensation is high and even if this is good for them and their plaintiff it is not going to be great for you which is why you ought to find a way to ensure you do not suffer such. In many civil litigations, there is no a system that can assure you that you are getting a particular judge. It does not matter if one side does not like the judge and a change cannot be done unless the circumstances are urgent. Nevertheless, in arbitration cases the people involved have a say as to who the arbitrator will be. Even if there is no a mutual consensus, the choices can be ranked and the most favorable one picked.
Court proceedings are based on rigid protocols which cannot be broken unless in special circumstances. However, such issues do not apply to arbitration proceedings which makes the civil procedure simplified. It is true that there are rules to be followed in arbitration cases but they are not as complicated as the court proceedings. There will be no need for each party to resort to unfavorable means to win the case but rather argue the points that are going to see it get the best out of the situation.
It is not a surprise to hear about cases which were taken to court decades or years ago and they are still open. No business people should go for this because the more the name of the company is dragged in the mud the easier it will be for business operations to be brought to a halt. In cases of arbitration, the issues are wrapped up as soon as possible and the process is set up to be straightforward. There are no motions for dismissal or summary judgment which means the parties will not be wasting time or money preparing for such. The schedules and timelines are compressed in this situation and discoveries are also restricted. For a hassle-free arbitration, have a lawyer represent you.